Question 1

How long does it take to get started?

Accepted Answer

Under an hour. You connect your existing repositories - DocuSign, Google Drive, SharePoint - and we start processing immediately. No migration, no templates, no manual tagging. Our team handles any configuration or setup for you. You can see your first structured insights a few minutes after document upload.

Question 2

Do we need to migrate or restructure our contracts?

Accepted Answer

No. ContractFull works as an overlay on your existing stack. Your folder structure stays exactly as it is. We read from where your documents already live - no rebuilding, no workflow redesign, no change management project.

Question 3

Do you handle legacy contracts?

Accepted Answer

Yes - that's a core use case. Upload your entire legacy portfolio and we ingest, structure, and validate everything. Scans, PDFs, Word documents, images - we handle 400+ document types across most industries.

Question 4

Do you use our data to train AI models?

Accepted Answer

No. Your contract data is never used to train models. It's processed exclusively for your account and protected with bank-grade encryption (TLS 1.2+ in transit, AES-256 at rest).

Question 5

Can we export everything?

Accepted Answer

Yes. Your data is portable by design. Export anytime via download - you're never locked in. Complete structured data, not just the original files.

Question 6

What permissions and access controls are available?

Accepted Answer

Fine-grained, role-based access controls. Configure who sees what at the document, entity, or can make changes. Every action is logged for full auditability.

Question 7

Is ContractFull a CLM?

Accepted Answer

No. CLMs are workflow tools primarily built for drafting, redlining, approvals, and e-signature - they optimize the path to getting contracts signed. ContractFull starts where CLMs stop: we turn your signed contracts & business documents into structured, continuously updated intelligence that powers business decisions.

Question 8

Do I need to replace my existing CLM or repository?

Accepted Answer

No. We're not asking you to rip anything out. ContractFull overlays intelligence on your existing storage - whether that's a CLM, SharePoint, Google Drive, or a combination. Keep your current tools; add a layer of usable contract intelligence.

Question 9

Do you handle contract drafting and negotiation?

Accepted Answer

We don't manage drafting workflows, approvals, or negotiation processes - that's what CLMs are built for. However, you can upload draft agreements at any stage to extract key terms, assess risk, and flag deviations against your standards.

Question 10

Can ContractFull replace our e-signature tool?

Accepted Answer

No, and we don't try to. We integrate with DocuSign and other signature tools to automatically pick up newly signed contracts. Your signing workflow stays the same.

Question 11

How do you handle amendments and superseded contracts?

Accepted Answer

We read contracts with their related documents - MSAs, SOWs, amendments, orders, policies. Document relationships are mapped automatically. When an amendment supersedes earlier terms, the system tracks the version history and shows you which provisions are current.

Question 12

Does the system stay updated over time?

Accepted Answer

Yes. Once connected, new documents flow in automatically. Dates, renewal rules, and relationships propagate as documents are added. Your portfolio is self-maintaining - no manual entries, no spreadsheet reconciliation.

Question 13

How is pricing structured?

Accepted Answer

Your plan is based on the number of active documents we maintain for you - not seats or storage. Unlimited users included. No per-seat fees, no implementation costs, no hidden charges.

Question 14

Can I try ContractFull before committing?

Accepted Answer

Yes. Start with a 2-week pilot on your actual contracts - no financial commitment. We connect your repositories, process your portfolio, and show you real value before you decide.

Question 15

What systems do you integrate with?

Accepted Answer

DocuSign, Google Drive, SharePoint, and email. We also support direct document uploads. New documents from connected sources are picked up and processed automatically.

Question 16

What company size is ContractFull designed for?

Accepted Answer

We're primarily working with Mid-market companies with 100–3,000 employees - typically contract-heavy businesses where Legal, Sales, Procurement, Finance, and Operations all depend on contract data. Also a strong fit for private equity portfolio companies and organizations managing acquisitions.

Question 17

Is this suitable for small businesses?

Accepted Answer

If you have fewer than 50 active contracts and a single person managing them, a spreadsheet might still work. ContractFull delivers the most value when contract complexity creates real operational friction - missed renewals, scattered information, cross-team dependencies.

Question 18

Do we need a Legal Ops team to use it?

Accepted Answer

No. ContractFull works whether you have a mature Legal Ops function or none at all. Self-serve access means business users get answers directly. Legal stops being a lookup service and focuses on strategic work.

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